Pricing:

All prices are shown in US dollars. NY state tax will be applied at check out for NY state residents only. All prices are correct at time of publication, however we reserve the right to alter prices for any reason. If this should happen after you have ordered a product, we will contact you prior to processing your order.

Orders:

By placing an order on this website you agree to and accept the terms and price specified on this website. This offer may be accepted or rejected by Luke Maninov Jewelry LLC for any reason, including, product availability, errors in price or description, or an error in the order. Your contract with Luke Maninov Jewelry LLC will only come into effect when you have fully paid for your order and we provide confirmation that your order has been accepted. Confirmation will be sent via the email address provided.

Bespoke & Commissioned Work:

Quotations for bespoke or customised pieces that have yet to be confirmed or commenced are valid for 30 days.

Commissioned work, or items that have been made to your specific requirements or with your own materials, cannot be returned unless there has been a fault in our workmanship, which will be assessed at the point of return.

A 50% deposit is required on all commissions, with the balance payable upon completion and prior to delivery.

Bespoke orders and commissions cannot be changed or cancelled once a deposit has been paid – this is your agreement and commitment to the order. The deposit will not be refunded if you choose to cancel your order once it has been confirmed and production started. In exceptional circumstances, a credit note to the value of the deposit paid will be issued, minus a design and production charge.

Designs produced from an agreed sketch or using your own materials are subject to minor alterations as necessary during the making process, and as such small deviations from provided illustrations may occur. We will contact you if substantial changes need to be made, or if materials turn out to be unsuitable for use once a commission is underway.

Full payment is required on all items prior to collection or dispatch of an order. Goods remain the property of Luke Maninov LLC until paid in full.

Loss or Damage in Transit:

Luke Maninov Jewelry LLC will take every care in packing and posting your purchase but is not responsible to the buyer or any person claiming through the buyer for any loss or damage to goods or products caused by any event of any kind by any person, whether or not Luke Maninov Jewelry LLC is legally responsible for the person who caused or contributed to that loss. Luke Maninov Jewelry LLC is not responsible for any loss of items that are wrongfully signed for and accepted by a third party.

Color Information:

We endeavor to display accurately the colors of products, the actual colors you see will depend on your monitor and may not be accurate. Some materials, especially gemstones, are known for natural variability and uniqueness. For this reason we cannot guarantee materials will exactly match those shown, but are happy to work with you prior to shipping your purchase to ensure you are happy with the material colors.

Product Descriptions:

Luke Maninov Jewelry and its suppliers attempt to be as accurate as possible in describing products detailed on this website. However, we do not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by us is not as described, your sole remedy is to return it in an unused condition, for refund of the purchase price. The cost to return courier for these products to us will be at your expense.

Errors and Omissions:

We are not responsible for any typographical errors or inaccuracies on this website. The information, prices and discounts set forth herein are subject to change without notice. If there are any changes after you have ordered a product, we will contact you prior to processing your order.

Security:

When you purchase using our secure online credit card facility, you can be confident that all of your details are protected by the latest security mechanisms and are used only for the purpose of the transaction fulfilment.
All payments are securely processed through a third party payment gateway. No credit card information is stored by Luke Maninov Jewelry LLC.